Legal / Last updated 22 July 2026
Privacy
policy
This policy explains what happens to personal data you provide to Infi-Tex or that we collect from you.
At Infi-Tex we are dedicated to safeguarding and preserving your privacy when visiting www.infi-tex.com (the “Website”) or communicating electronically with us.
This Privacy Policy (the “Policy”), together with our Website Terms and Conditions, explains what happens to any personal data that you provide to us, or that we collect from you. We update this Policy from time to time, so please review it regularly.
For the purpose of the EU General Data Protection Regulation (GDPR), the data controller is Infi-Tex Ltd, 30 Clare Hill, Esher, Surrey, KT10 9NB.
In this Policy, “we” means Infi-Tex (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products or user of our Website (and “your” will be construed accordingly).
1. Information we collect
In operating our Website we may collect and process the following data about you:
- details of your visits to our Website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data;
- information that you provide by filling in forms on our Website, such as when you register to use our Website, register for information, register for a free sample, submit to a competition, make a purchase or post material to our Website;
- information provided to us when you communicate with us for any reason; and
- information as to whether we have sent you our email marketing newsletter, whether you have opened this newsletter, and how many times you have opened it.
2. Use of cookies
On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our Website to us.
Such information will not identify you personally; it is statistical data about our visitors and their use of our Website. This statistical data does not identify any personal details whatsoever.
Similarly, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. Information we gather from cookies helps us to improve our Website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website.
3. Use of your information
The information that we collect and store relating to you is used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
- to provide you with information requested from us relating to our products or services;
- to meet our contractual commitments to you;
- to notify you about any changes to our Website, such as improvements or service or product changes, that may affect our service; and
- to allow you to participate in interactive features of our Website.
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, we will only contact you when you have provided consent and only by those means for which you provided consent.
If you do not want us to use your data, you will have the opportunity to withhold your consent when you provide your details on the form on which we collect your data.
4. Storing your personal data
We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Policy.
Data that is provided to us is stored on our secure servers.
The transmission of information via the internet is not completely secure. Therefore, we cannot guarantee the security of data sent to us electronically and transmission of such data is entirely at your own risk.
5. Disclosing your information
The only occasions on which your personal information would be disclosed by us to third parties would be:
- where we sell any or all of our business and/or our assets to a third party;
- where we are legally required to disclose your information, such as for the purposes of shipping an order;
- in order to enforce or apply our Website Terms and Conditions; or
- to assist fraud protection and minimise credit risk.
6. Third-party links
You may find links to third-party websites on our Website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies as we have no control over them.
7. Access to information
The EU General Data Protection Regulation (GDPR) gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you, or if you would like your data to be removed from any of our systems, we would be more than happy to do so. Please contact us using the details below.
8. Contacting us
We welcome any queries, comments or requests you may have regarding this Policy. Please do not hesitate to contact us.
Our full name is Infi-Tex Ltd.
Infi-Tex Ltd.30 Clare Hill
Esher, Surrey
KT10 9NB
- Company registration number
- 09359007
- info@infi-tex.com
- Telephone
- +44 7970 101 525
